Backed by Y CombinatorCustomer conversations that drive growth
Understand why users leave. Bring them back. Our AI conducts personalized conversations that uncover insights and recover lost customers.
Start talking to your customers now
Create your first research initiative in minutes
Research for every moment that matters
Churn Research
Understand why users leave and what would bring them back
Feature Feedback
Learn what users really think about your latest release
Conversion Research
Discover why users don't complete purchases or sign-ups
NPS Follow-up
Go deeper than the score — understand the "why"
Onboarding Drop-off
Find where new users get stuck and why
Understand users. Recover customers.
Set up your research, let AI do the conversations, get actionable insights, and win back churned users.
Create Study
Tell us your research goal, add your guiding questions, and upload your user list. Boom handles the rest.
Everything you need to understand your users
Replace manual research with AI-powered conversations at scale.
Adaptive conversations via WhatsApp
Our AI conducts personalized interviews that ask the right follow-ups at 100x the scale of manual research.
Actionable insights, automatically
Sentiment, topics, key quotes, and problems extracted from every conversation and ready to explore.
Meet users where they are
3x higher response rates than email. Conversations happen on WhatsApp—async, global, personal.
Any language, automatically
Conduct research in Spanish, English, Portuguese, and 50+ languages. AI handles translation.
No code required
Set up campaigns without engineering. Just goals, questions, and a CSV.
Context-aware conversations
AI uses what you know about each user to personalize every question.
Frequently Asked Questions
Everything you need to know about running research with Boom