For mid-market

Scale customer conversations past what headcount can reach

You have product-market fit and a growing base, but coverage still depends on headcount. Boom holds those conversations at the volume you actually have.

Reach
Team reaches 7Boom reaches all 60
Assigned to AICoverage stops being a headcount problem.
The mid-market squeeze

Growth outpaces the team that talks to customers

As the base grows the math stops working. Your team can reach a fraction of customers; one-way notifications cover the rest, and mostly go unread.

Scale conversations

Real two-way conversations at the volume you actually have

Boom reaches every customer who matters with a real back-and-forth. It handles the volume end to end across every channel, and your team steps in only where a human is needed.

The workforce holds hundreds of effective conversations in the time it takes a person to make a handful of calls. That is the kind of coverage headcount alone cannot buy.

  • Real conversations at any volume, not one-way notifications
  • One inbox across WhatsApp, voice, and web chat
  • Your team and the AI workforce working side by side
Consolidation
Survey toolHelp deskWin-backVoice dialerCDP
One workforceShared contextResearch, retention, and onboarding on one customer record.
Retention and expansion

Catch churn early and act on it

Boom runs health checks, NPS, and win-back conversations, and flags the accounts going quiet before they leave. A real conversation tells you the actual reason an account is cooling and what would keep it, which a one-tap score never will.

Because the work never stops, reactivation and expansion happen continuously instead of in occasional campaigns.

Blast vs converse
One-way tool
Don't miss our new feature
no reply goes anywhere
Boom
Thinking of pausing, it's a lot right now
Got it. Want a lighter plan that keeps your data, or a month on us while you decide?
The lighter plan, thanks
Consolidate the stack

One workforce instead of five disconnected tools

Research, retention, onboarding, and conversion run on one shared context instead of a survey tool here and a messaging tool there. Each customer is reached on the channel they actually use, and the context follows them across conversations.

You replace a stack of point tools that each see a sliver of the customer with one system that sees the whole picture.

Lifecycle
One workercarries the context, never a relay that drops it
SalesClosed on the annual plan, price-sensitive
SuccessActivated two seats, asked about the API
SupportHit a billing snag last month

Reach every customer, not just the ones you have time for

Bring the segment your team keeps meaning to get to and we will run it at your real volume.