01
Reactivate supply, win back demand
Boom asks dormant sellers what stalled them and helps them relist, and gives lapsed buyers a reason to come back.
A buyer messages your seller at 1am. Your seller is asleep.
Boom answers buyers on your sellers’ behalf at any hour, recovers failed payments, and reactivates both sides of your market.
What one worker covers
Both sides of the market, around the clock
One worker for the buyer who needs an answer now and the seller about to walk.
02
Answer your sellers’ customers around the clock
Boom answers your sellers’ buyers at any hour, in their language, so a midnight question doesn’t become a morning refund.
03
Recover failed payments across the base
Boom reads why each payment failed, from an expired card to low funds, and works it back instead of one generic retry.
Two sides, one platform, no headcount
Every late reply is a refund, a chargeback, or a seller who quits
Buyers write at midnight, sellers stall, and payments fail with no follow-up. Boom covers both sides without adding headcount.
A night on the platform
One thread, both sides, no tool dropping it
One worker handles the buyer’s question and the seller’s morning in one shared thread, with no handoff and no lost context.
- Buyers, sellers and payments, one worker
- Reads the order, the seller and the payment
- One context across both sides
An honest comparison
Against a stack of point tools and against a human ops team
Point tools each see one slice. A human team can’t cover both sides around the clock.
| A point tool per job | A human ops team | Boom | |
|---|---|---|---|
| Answers buyers around the clock | Within its narrow script | Only in business hours | Yes, any hour, in the buyer’s language |
| Reactivates sellers and buyers | A separate tool for each, if any | Yes, but only so many a day | Yes, both sides from one worker |
| Recovers failed payments | A generic retry at best | Yes, but only so many a day | Yes, worked by decline reason at scale |
| Keeps the whole case in one thread | No, each tool sees only its slice | If a person looks it all up | Yes, one shared context across both sides |
| Fits a thin take-rate | Per-seat or per-tool fees stack up | A full team is the costly option | Billed per automated conversation |
“One agent keeps the thread instead of three tools each dropping it. It knows the order, the seller, and the payment in the same conversation.”
Go deeper
See one worker handle a night on your platform
Walk us through a real situation, a buyer at midnight or a seller about to quit, and we will show you Boom working both sides of it.