For enterprise

An AI workforce with the security and governance you require

Bringing AI to your customers at enterprise scale is a question of trust as much as capability. Boom pairs an AI workforce that researches, retains, onboards, and sells with the access controls, audit trails, and data handling your security and compliance teams expect before anything touches a customer.

Governance
SSOSAML, enforced
Access6 roles, least-privilege
Audit log14,082 events
Data residencyEU · pinned
Compliance
SOC 2in progressISO 27001in progressGDPRin progress
The enterprise bar

The capability is table stakes. The controls are what get it deployed

At your scale, a customer-facing AI does not get approved on a demo. It has to satisfy security, legal, and compliance before anything touches a customer.

Security and compliance

Built for security and compliance review

Boom is built to SOC 2, GDPR, ISO 27001, and ISO 42001 standards, with those certifications in process. Data handling, PII boundaries, encryption, and retention are designed in, not bolted on.

Single sign-on, role-based access, and full audit trails mean every action is attributable and your reviewers can see exactly who did what, when.

  • SSO and role-based access control
  • Audit trails on every conversation and change
  • PII boundaries, encryption, and clear data residency
  • SOC 2, GDPR, ISO 27001, and ISO 42001 posture, certifications in progress
AI quality
Offline eval gate70% threshold
Runtime scoringScored by AI
PIICardsCanaryDrift
Human feedbackthumbs train v+1
feedback trains the next version
ships only above thresholdsharper each version
Multi-team and governance

One platform across many teams, with control over each

Product, growth, customer success, and operations can each run their own customer work on Boom while sharing the same underlying context and one shared inbox. Permissions and views are scoped per team, so each group sees and does only what it should.

You give Boom an outcome and govern how it pursues it: who it can reach, on which channels, with which guardrails. The workforce executes inside the lines you draw.

Team access
segmentsinboxesdatarole
Gchurned · at-riskwin-back · npsread · exportanalyst
Callsupport · onboardingread · annotatemanager
Oenterpriseops-alertsreadviewer
S
Shared contextconversation history · agent model · org settings
all teams
Accumulated context

A workforce that gets sharper without losing control

Each company gets one context-rich agent that improves itself from feedback, so the more your teams use it, the better it understands your customers. That accumulated context stays inside your governed environment.

The customer record is shared across WhatsApp, voice, and web chat, so whoever picks up a conversation, the agent or your team, is working from the same context instead of a partial view.

System
Shared InboxAI runs it, humans step in
CDPPeople, objects, events
WorkflowAgent
ExtractionTalk becomes columns
one agent · one growing contextcontext accumulates

Bring it to your security team

Send us your security questionnaire and we will answer it against how Boom is actually built.