Edit by chatting
Ask for the change the way you would tell a teammate. It finds the right section and drafts the edit.
Shape your agent by talking to it
Agent Studio is where the agent is built, tested and shipped. Describe a change in plain words, review what it drafts, and approve it. Nothing goes live without you.
What it does
Everything the agent knows, in one place
Who it is, how it speaks, what it can and cannot do, and the tools it calls. Each lives in its own section, and every change is one you approve.
Approve every change
Each edit arrives as a diff you review. Approve it, and the agent tells customers the new version.
Guardrails on every reply
Rules for what it can and cannot do are checked before a message reaches a customer.
Your tools, mid-conversation
Your own endpoints become tools the agent calls while it talks: look up an order, book a slot, check stock.
The context
Sections, not one giant prompt
The agent is organised the way you think about it: who it is, how it speaks, its policies, the terms it uses, its channels and its tools. Search across all of it, and see what changed recently.
The loop
Ask, review, approve
Ask it to change your business hours, and it reads the right documents, follows its procedure and proposes the edit. You approve it once, and the agent is updated everywhere.
How it works
From a sentence to a live change
- 1
Describe the change
Say what should be different, in plain words.
- 2
It finds the context
The Studio searches the agent’s sections and documents.
- 3
Review the diff
See exactly what changes before anything ships.
- 4
Approve, and it is live
The agent uses the new version on every channel.
FAQ
Questions about Agent Studio
Can a change go live without someone approving it?
No. Every edit arrives as a diff you review, and nothing reaches customers until it is approved.
Do I need to write prompts?
No. You describe the change in plain words and the Studio drafts the edit in the right section for you.
Can the agent use our own systems?
Yes. Your endpoints become tools the agent can call mid-conversation, such as placing an order or checking a delivery window.
See what the Studio connects to
See the Studio on your own agent
Book a 15-minute walkthrough and we will make a live change with you.