Subprocesadores
Esta página lista los subprocesadores externos que Boom Enterprise S.A.P.I. de C.V. contrata para prestar sus servicios. Mantenemos esta lista de acuerdo con nuestros Contratos de Tratamiento de Datos con clientes y las leyes de protección de datos aplicables, incluidas la LFPDPPP y el GDPR.
Última actualización: April 22, 2026
| Subprocesador | País de ubicación | Finalidad del tratamiento |
|---|---|---|
| OpenAI, L.L.C. | United States | AI model inference for the generation of conversation responses. OpenAI does not use API data to train its models and retains data for no more than 30 days per its Data Processing Addendum. |
| Anthropic PBC | United States | AI model inference for the generation and review of conversation responses. Anthropic does not use API data to train its models and retains data for no more than 30 days per its Data Processing Addendum. |
| Amazon Web Services, Inc. | United States | Cloud infrastructure hosting for application services, compute, and storage of personal data at rest. |
| Google LLC (Google Cloud Platform) | United States | Cloud infrastructure hosting for application services and storage of personal data at rest. |
| Neon, Inc. | United States | Managed PostgreSQL database hosting for storage of personal data, including interview transcripts, respondent contact details, and application data. |
| Vercel, Inc. | United States | Frontend application hosting and content delivery for the Boom web dashboard. |
| Helicone, Inc. | United States | LLM observability and logging of requests and responses exchanged with AI providers, for monitoring, debugging, and operational analytics. |
| Better Stack (BetterStack s.r.o.) | Czech Republic (European Union) | Application-level logging and monitoring of platform events and system activity. |
| Twilio Inc. | United States | Messaging infrastructure for delivery of conversation messages between Boom's platform and end users. |
| Meta Platforms, Inc. (WhatsApp Business API) | United States | Messaging infrastructure for delivery of conversation messages via WhatsApp. |
| Stripe, Inc. | United States | Payment processing and billing for Boom's business customers. Processes billing contact information only. |
| Google LLC (Google Workspace) | United States | Internal productivity tools (email, documents, calendar) used by Boom personnel. May incidentally process personal data when customers communicate with Boom via email. |
| Vanta Inc. | United States | Compliance automation platform that monitors Boom's internal systems for security and compliance purposes. Does not process customer personal data. |
OpenAI, L.L.C.
País de ubicación: United States
Finalidad del tratamiento: AI model inference for the generation of conversation responses. OpenAI does not use API data to train its models and retains data for no more than 30 days per its Data Processing Addendum.
Anthropic PBC
País de ubicación: United States
Finalidad del tratamiento: AI model inference for the generation and review of conversation responses. Anthropic does not use API data to train its models and retains data for no more than 30 days per its Data Processing Addendum.
Amazon Web Services, Inc.
País de ubicación: United States
Finalidad del tratamiento: Cloud infrastructure hosting for application services, compute, and storage of personal data at rest.
Google LLC (Google Cloud Platform)
País de ubicación: United States
Finalidad del tratamiento: Cloud infrastructure hosting for application services and storage of personal data at rest.
Neon, Inc.
País de ubicación: United States
Finalidad del tratamiento: Managed PostgreSQL database hosting for storage of personal data, including interview transcripts, respondent contact details, and application data.
Vercel, Inc.
País de ubicación: United States
Finalidad del tratamiento: Frontend application hosting and content delivery for the Boom web dashboard.
Helicone, Inc.
País de ubicación: United States
Finalidad del tratamiento: LLM observability and logging of requests and responses exchanged with AI providers, for monitoring, debugging, and operational analytics.
Better Stack (BetterStack s.r.o.)
País de ubicación: Czech Republic (European Union)
Finalidad del tratamiento: Application-level logging and monitoring of platform events and system activity.
Twilio Inc.
País de ubicación: United States
Finalidad del tratamiento: Messaging infrastructure for delivery of conversation messages between Boom's platform and end users.
Meta Platforms, Inc. (WhatsApp Business API)
País de ubicación: United States
Finalidad del tratamiento: Messaging infrastructure for delivery of conversation messages via WhatsApp.
Stripe, Inc.
País de ubicación: United States
Finalidad del tratamiento: Payment processing and billing for Boom's business customers. Processes billing contact information only.
Google LLC (Google Workspace)
País de ubicación: United States
Finalidad del tratamiento: Internal productivity tools (email, documents, calendar) used by Boom personnel. May incidentally process personal data when customers communicate with Boom via email.
Vanta Inc.
País de ubicación: United States
Finalidad del tratamiento: Compliance automation platform that monitors Boom's internal systems for security and compliance purposes. Does not process customer personal data.
Cambios en nuestros subprocesadores
Boom puede contratar nuevos subprocesadores o reemplazar a los existentes de vez en cuando. Daremos aviso de esos cambios a los clientes con quienes tengamos un Contrato de Tratamiento de Datos vigente, en los plazos establecidos en ese contrato (normalmente al menos 10 días hábiles de anticipación). Los clientes pueden pedir que se les notifique de cambios escribiendo a privacy@useboom.ai con el asunto 'Sub-processor Notifications'.
Preguntas
Para preguntas sobre esta lista o nuestras prácticas de protección de datos, escribe a privacy@useboom.ai con 'Privacy' en el asunto.