Subprocessadores
Esta página lista os subprocessadores terceiros que a Boom Enterprise S.A.P.I. de C.V. contrata para prestar os seus serviços. Mantemos esta lista de acordo com os nossos Contratos de Tratamento de Dados com clientes e as leis de proteção de dados aplicáveis, incluindo a LFPDPPP e o GDPR.
Última atualização: April 22, 2026
| Subprocessador | País de localização | Finalidade do tratamento |
|---|---|---|
| OpenAI, L.L.C. | United States | AI model inference for the generation of conversation responses. OpenAI does not use API data to train its models and retains data for no more than 30 days per its Data Processing Addendum. |
| Anthropic PBC | United States | AI model inference for the generation and review of conversation responses. Anthropic does not use API data to train its models and retains data for no more than 30 days per its Data Processing Addendum. |
| Amazon Web Services, Inc. | United States | Cloud infrastructure hosting for application services, compute, and storage of personal data at rest. |
| Google LLC (Google Cloud Platform) | United States | Cloud infrastructure hosting for application services and storage of personal data at rest. |
| Neon, Inc. | United States | Managed PostgreSQL database hosting for storage of personal data, including interview transcripts, respondent contact details, and application data. |
| Vercel, Inc. | United States | Frontend application hosting and content delivery for the Boom web dashboard. |
| Helicone, Inc. | United States | LLM observability and logging of requests and responses exchanged with AI providers, for monitoring, debugging, and operational analytics. |
| Better Stack (BetterStack s.r.o.) | Czech Republic (European Union) | Application-level logging and monitoring of platform events and system activity. |
| Twilio Inc. | United States | Messaging infrastructure for delivery of conversation messages between Boom's platform and end users. |
| Meta Platforms, Inc. (WhatsApp Business API) | United States | Messaging infrastructure for delivery of conversation messages via WhatsApp. |
| Stripe, Inc. | United States | Payment processing and billing for Boom's business customers. Processes billing contact information only. |
| Google LLC (Google Workspace) | United States | Internal productivity tools (email, documents, calendar) used by Boom personnel. May incidentally process personal data when customers communicate with Boom via email. |
| Vanta Inc. | United States | Compliance automation platform that monitors Boom's internal systems for security and compliance purposes. Does not process customer personal data. |
OpenAI, L.L.C.
País de localização: United States
Finalidade do tratamento: AI model inference for the generation of conversation responses. OpenAI does not use API data to train its models and retains data for no more than 30 days per its Data Processing Addendum.
Anthropic PBC
País de localização: United States
Finalidade do tratamento: AI model inference for the generation and review of conversation responses. Anthropic does not use API data to train its models and retains data for no more than 30 days per its Data Processing Addendum.
Amazon Web Services, Inc.
País de localização: United States
Finalidade do tratamento: Cloud infrastructure hosting for application services, compute, and storage of personal data at rest.
Google LLC (Google Cloud Platform)
País de localização: United States
Finalidade do tratamento: Cloud infrastructure hosting for application services and storage of personal data at rest.
Neon, Inc.
País de localização: United States
Finalidade do tratamento: Managed PostgreSQL database hosting for storage of personal data, including interview transcripts, respondent contact details, and application data.
Vercel, Inc.
País de localização: United States
Finalidade do tratamento: Frontend application hosting and content delivery for the Boom web dashboard.
Helicone, Inc.
País de localização: United States
Finalidade do tratamento: LLM observability and logging of requests and responses exchanged with AI providers, for monitoring, debugging, and operational analytics.
Better Stack (BetterStack s.r.o.)
País de localização: Czech Republic (European Union)
Finalidade do tratamento: Application-level logging and monitoring of platform events and system activity.
Twilio Inc.
País de localização: United States
Finalidade do tratamento: Messaging infrastructure for delivery of conversation messages between Boom's platform and end users.
Meta Platforms, Inc. (WhatsApp Business API)
País de localização: United States
Finalidade do tratamento: Messaging infrastructure for delivery of conversation messages via WhatsApp.
Stripe, Inc.
País de localização: United States
Finalidade do tratamento: Payment processing and billing for Boom's business customers. Processes billing contact information only.
Google LLC (Google Workspace)
País de localização: United States
Finalidade do tratamento: Internal productivity tools (email, documents, calendar) used by Boom personnel. May incidentally process personal data when customers communicate with Boom via email.
Vanta Inc.
País de localização: United States
Finalidade do tratamento: Compliance automation platform that monitors Boom's internal systems for security and compliance purposes. Does not process customer personal data.
Mudanças nos nossos subprocessadores
A Boom pode contratar novos subprocessadores ou substituir os existentes de tempos em tempos. Avisaremos sobre essas mudanças os clientes com quem tivermos um Contrato de Tratamento de Dados vigente, nos prazos definidos nesse contrato (normalmente com pelo menos 10 dias úteis de antecedência). Os clientes podem pedir para serem avisados das mudanças escrevendo para sergio@useboom.ai com o assunto 'Sub-processor Notifications'.
Perguntas
Para perguntas sobre esta lista ou nossas práticas de proteção de dados, escreva para sergio@useboom.ai com 'Privacy' no assunto.