Boom vs Yalo

Boom starts the conversation, reaches the customer on the channel that works, and turns every answer, from a churn reason to a missing document, into data your team can act on.

Book a demo See pricing

At a glance

The main difference

Boom

An AI agent that wins back and interviews customers, on WhatsApp, SMS, email or a call, and turns it into data.

Yalo

AI sales agents on WhatsApp that take orders and run promotions for consumer brands.

Feature by feature

Boom vs Yalo, side by side

Both put AI agents on WhatsApp. Here is where they differ, from Yalo’s public pages.

Starts the conversation

BoomYes. The agent writes or calls first, when your journey says so

YaloYes. Proactive reminders, promotions and scheduled messages

Holds a real two-way conversation

BoomYes. An AI agent reads every reply, asks the follow-up and acts on it

YaloYes, for selling. Oris suggests orders and Iris runs promotions

Channels

BoomWhatsApp, Instagram, Messenger, SMS, email, voice and web chat, with one memory

YaloMainly WhatsApp. The home page also mentions app and calls

Phone calls

BoomYes. The same agent calls, and a chat can turn into a call

YaloMentioned on the home page, with no public detail

Customer data

BoomBuilt-in CDP that reads live from your database or API. No CSV

YaloCustomer Profile module built from purchase history and behavior

Journeys

BoomVisual builder: send, wait, branch, change channel, call your API

YaloModular platform with notifications, loyalty and sales-team tasks

Turns replies into data

BoomYes. Extraction fills typed fields and reports from every conversation

YaloCommerce insights: SKU performance and buying behavior

Spanish and Portuguese

BoomNative. The agent, the product and the team work in es, pt and en

YaloPublic site in Spanish only. Teams across LATAM, Brazil included

Pricing

BoomPlans from USD 350 a month. Credits cover conversations, calls and messages

YaloNot published. Contact sales

Dimension	Boom	Yalo
Starts the conversation	Yes. The agent writes or calls first, when your journey says so	Yes. Proactive reminders, promotions and scheduled messages
Holds a real two-way conversation	Yes. An AI agent reads every reply, asks the follow-up and acts on it	Yes, for selling. Oris suggests orders and Iris runs promotions
Channels	WhatsApp, Instagram, Messenger, SMS, email, voice and web chat, with one memory	Mainly WhatsApp. The home page also mentions app and calls
Phone calls	Yes. The same agent calls, and a chat can turn into a call	Mentioned on the home page, with no public detail
Customer data	Built-in CDP that reads live from your database or API. No CSV	Customer Profile module built from purchase history and behavior
Journeys	Visual builder: send, wait, branch, change channel, call your API	Modular platform with notifications, loyalty and sales-team tasks
Turns replies into data	Yes. Extraction fills typed fields and reports from every conversation	Commerce insights: SKU performance and buying behavior
Spanish and Portuguese	Native. The agent, the product and the team work in es, pt and en	Public site in Spanish only. Teams across LATAM, Brazil included
Pricing	Plans from USD 350 a month. Credits cover conversations, calls and messages	Not published. Contact sales

What we say about Yalo comes from its own public pages, checked on October 15, 2026. Something changed? Tell us and we will fix it.

Your call

Which one should you choose?

Choose Boom if:

You want to win customers back and learn why they left, not only sell to them.
You run customer research and want interviews that ask the next question, at survey scale.
You want every answer saved as typed fields and reports, beyond order and SKU metrics.
You want one memory across SMS, email, Instagram and web chat, channels Yalo’s public pages don’t list.
You want published plans you can compare before talking to sales.
You want to build segments and journeys yourself on live data, a setup Yalo’s public pages don’t describe.

Choose Yalo if:

You sell through thousands of small stores and want them ordering from you on WhatsApp.
You want suggested orders and product recommendations built from each store’s purchase history.
You want a vendor proven in consumer goods, with case studies like Coca-Cola HBC’s.
You want loyalty points and field sales tasks in the same platform as your WhatsApp orders.
You need SKU-level insight into what stores buy, next to the orders they place.
Your security review requires ISO 27001 certification and a SOC 2 Type II report from the vendor.

Why Boom

What comes with Boom

01
Connects to your database
Plug in a read-only database, Shopify, Skio or the events API. The agent reads live data, so there is never a CSV to upload.
02
An agent live in two days
Connect a channel, pick who to reach and review the first conversations. Your agent is talking to customers in two days.
03
Every channel, one memory
WhatsApp, Instagram, Messenger, SMS, email, voice and web chat. A customer who switches channels stays in one conversation.

FAQ

Boom vs Yalo, answered

Is Boom a Yalo alternative?

Yes, when your conversations go beyond the sale. Yalo centers on AI sales agents for orders and promotions. Boom runs churn recovery, customer research and data collection on WhatsApp, Instagram, Messenger, SMS, email, voice and web chat, and turns every reply into data.

Can I keep Yalo for order taking?

Yes. If Yalo’s sales agent works well for your orders, you can keep it there and bring retention, research and data collection conversations to Boom.

How is pricing different?

Boom publishes its plans on its pricing page, with credits that cover conversations, calls and messages. Yalo does not publish prices; you contact its sales team.

How long does switching take?

Days. Connect the channel, pick who to reach, and review the first conversations before going to full volume.

See a Yalo campaign run on Boom

Bring a reminder or a promotion you send today. We will rebuild it in Boom and show you the conversations and the data it leaves behind.

Book a demo